AB Transport Group, based in Oudeschild, is responsible for the processing of personal data as presented in this privacy statement.
AB Transport Group
1792 CJ Oudeschild
Personal data that we process
AB Transport Group processes your personal data because you make use of our services and/or because you yourself provide us with this information. An overview of the personal data we process is presented below:
First and last names
Business email address
Other personal data that you actively provide to us, for example by creating a profile on this website, in correspondence, and/or by telephone.
Details of your activities on our website.
List of customer contact details via an app.
Internet browser and type of device
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data on website visitors under 16 years of age, unless they have permission from their parents or guardians. However, we are unable to check that a visitor is over 16. We therefore advise parents to be involved in their children's online activities, to avoid data on children being collected without parental permission. If you believe that we have collected a minor’s personal data without such permission, please get in touch with us by e-mail and we will delete this information.
For what purpose and for what reason do we process personal data
AB Transport Group processes your personal data for the following purposes:
Drafting and executing an agreement/assignment.
Conducting transactions and sending account statements.
In order to comply with legislation
AB Transport Group analyses your behaviour on the website in order to improve the website and to tailor the products and services offered in line with your preferences.
AB Transport Group tracks your browsing behaviour across different websites, to help us tailor our products and services to your requirements.
AB Transport Group also processes personal data if we are legally required to do so, for example data that we require for our tax return.
AB Transport Group does not use automated processing to make decisions on matters that could have (significant) consequences for individuals. These are decisions made by computer programmes or systems, without a human (e.g. an employee of AB Transport Group) being involved.
How long we retain personal data
AB Transport Group does not retain your personal data for longer than is strictly necessary to fulfil the purpose for which it was collected. We apply the following retention periods for the following (categories of) personal data:
|First and last names||To be able to address you appropriately when returning your call or sending you an e-mail or letter|
|Sex||To address you appropiately|
|Address||To write you by post if necessary|
|Phone number||To be able to phone you, in special cases|
|E-mail adress||To be able to reply to you or, in you have given consent, to send you a newsletter|
|IP adress||To determine your location, when you visit the website|
|Details of your activities on our website||To analyse for the purpose of website optimalisation|
Sharing and transfer of personal data
AB Transport Group can share your personal data with organisations that are engaged to carry out the agreement. These engaged organisations are given access only to the personal data required in order to carry out their task, such as your name or perhaps a telephone number.
AB Transport Group makes use of software programmes for the proper performance of its activities. The suppliers of these software programmes have access to personal data. To be able to guarantee lawful processing by these suppliers, AB Transport Group has concluded processing agreements with these suppliers.
AB Transport Group does not sell personal data to third parties. In addition, AB Transport Group will not pass on any personal data you provide to it to third parties for their direct marketing purposes.
Data security and integrity
AB Transport Group has drawn up a security policy and has implemented measures to protect personal data from unauthorised loss, misuse, alteration or destruction. Access to your personal data will be strictly limited to those who are involved in providing services to you on AB Transport Group’s behalf or who are otherwise authorised to do so in the context of privacy legislation. Those individuals who have access to personal data are required to maintain the confidentiality of such information.
Cookies, or similar techniques, that we use
AB Transport Group aims to provide you with websites and/or applications of the highest quality. In order to do so, AB Transport Group must conduct regular statistical research so that it can adjust its websites and/or applications where required.
AB Transport Group can make use of your information for this statistical research. Only specially designated AB Transport Group employees are able to access your information for this purpose. The research results are always aggregated. This means that the data in the research results cannot be traced back to you personally.
Inspecting, correcting or deleting data
You have the right to inspect, correct or delete your personal data. You also have the right to withdraw your consent to the processing of your data or to object to AB Transport Group processing your personal data, and you have the right to data portability. This means that you can submit a request to us to send a computer file of the personal data we hold on you, either to you or to another organisation of your choice. You can submit a request to inspect, correct or delete your personal data, or for the transfer of your personal data, or request to withdraw your consent or object to the processing of your personal data, by writing to firstname.lastname@example.org. We ask that you to send a copy of your proof of identity with the request, so that we can be certain that you are the individual making the request. In this copy, black out your passport photo, MRZ (machine readable zone; the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but no later than within four weeks. AB Transport Group would also like to inform you that you have the opportunity to lodge a complaint with the national supervisory authority, the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).
How we secure personal data
AB Transport Group takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If, despite this, you feel that your data is not secure or there are indications of misuse, contact us at email@example.com. AB Transport Group has taken the following measures to secure your personal data:
Security software, such as a virus scanner and firewall.
TLS (formerly SSL). We use a secure internet connection to send your data. This can be seen in the 'https' in the address bar, along with the padlock in the address bar.
DKIM, SPF and DMARC are three internet standards we use to ensure that you do not receive e-mails in our name that contain viruses, are spam, or are intended to obtain personal (login) data.
DNSSEC is an additional security measure (in addition to DNS) for converting a domain name (#company_website) to its associated IP address (server name); it carries a digital signature. You can have this signature checked automatically. By using this, we prevent you being redirected to a fake IP address. This can be tested on internet.nl.
What is a cookie?
Which cookies does AB Transport Group use, and for what purpose?
Essential cookies enable us to recognise you when you return to our website. They allow the website to be set to your specific preferences. When you give consent for cookies, we can use a cookie to remember this. It means that you don’t need to enter your preferences each time you visit the website, so you save time and using our website is easier and more convenient. Essential cookies can be deleted using your browser settings.
Session cookies enable us to see which section(s) of the website you viewed during your visit. This enables us to adapt our service to our visitors’ browsing behaviour, as much as possible. These cookies are automatically deleted when you close your web browser.
With your permission, we place a cookie on your device. The cookie can be requested as soon as you visit a website from our network. This means that we can find out that you have visited other relevant website from our network, in addition to our own site. The profile that is compiled is not linked to your name, address, e-mail address etc.; it is only used to tailor ads to your profile so that they are as relevant to you as possible.
Tracking cookies from our advertisers
With your permission, our advertisers place tracking cookies on your device. They use these cookies to track the pages from their network that you visit, in order to compile a profile of your online browsing behaviour. This profile is partly based on similar information they obtain from your visits to other websites from their network. This profile is not linked to your name, address, e-mail address etc. that we may be aware of; it is only used to tailor ads to your profile so that they are as relevant to you as possible.
US company Google places a cookie via our website, as part of its ‘Analytics’ service. We use this service to track how visitors use the website and to receive reports on this. Google can only provide your information to third parties if Google is legally obliged to do so, or to the extent that third parties process the information on Google’s behalf. We have no control over this. We have not given Google permission to use the analytics information obtained for other Google services.
The information that Google collects is anonymised as much as possible. By default, your IP address is not included. If you give permission for your IP address to be used, your website visit will be recorded to the level of your place of residence. The information collected will transferred to and stored by Google on servers in the United States. Google states that it adhere to the Privacy Shield principles and it takes part in the US Department of Commerce's Privacy Shield programme. This means that there is considered to be an appropriate level of protection in place for the processing of any personal data.
Our website includes buttons to ‘like’ or ‘tweet’ web pages on social networks such as Facebook and Twitter. These buttons operate using small pieces of code from Facebook, Twitter or other social media platforms. This code is used to place cookies. We have no control over this. Please read the privacy statements issued by Facebook, Twitter and other social media platforms (and note that these may change on a regular basis) to learn what they do with your (personal) data that they process by means of these cookies.
The information that they collect is anonymised as much as possible. The information is transferred to and stored by Twitter, Facebook, Google+ and LinkedIn on servers in the United States. LinkedIn, Twitter, Facebook and Google+ states that they adhere to the Privacy Shield principles and they take part in the US Department of Commerce's Privacy Shield programme. This means that there is considered to be an appropriate level of protection in place for the processing of any personal data.
The website uses the following cookies:
|PHPSESSID||Website||To retain the user’s session status for all page requests||the duration of the session|
|_ga||Records a unique ID that is used to create statistical data on how the visitor uses the website||2 years|
|_ga#||Records a unique ID that is used to create statistical data on how the visitor uses the website||2 years|
|_gid||Records how visitors use the website||the duration of the session|
|collect||Used to send data to Google Analytics on the visitor's device and behaviour. Tracks visitors across different devices and marketing channels.||the duration of the session|
|IDE||doubleclick.net||Used by Google DoubleClick to record and report on the actions taken by the website user after viewing or clicking on one of the advertiser's advertisements. The purpose is to measure an advertisement’s effectiveness and to present the user with targeted ads||1 year|
|test_cookie||This cookie is used to distinguish between humans and bots, enabling meaningful reports to be created on website usage.||1 day|
|_GRECAPTCHA||This cookie is used to distinguish between humans and bots, enabling meaningful reports to be created on website usage.||179 days|
|rc::a||This cookie is used to distinguish between humans and bots, enabling meaningful reports to be created on website usage.||permanent|
|rc::b||This cookie is used to distinguish between humans and bots.||the duration of the session|
|rc::c||This cookie is used to distinguish between humans and bots.||the duration of the session|
|_fbp||Used by Facebook to deliver various advertising products, such as real-time bidding from third-party advertisers.||3 months|
|tr||Used by Facebook to deliver various advertising products, such as real-time bidding from third-party advertisers.||the duration of the session|
Right to inspect and correct or delete your data
You have the right to inspect your data and request that it be corrected or deleted. See our contact page for our contact details. To prevent abuse, you may be asked to provide appropriate identification. If you wish to access personal data that is linked to a cookie, please send a copy of the cookie in question. Use your browser settings to find these cookies.
Enabling, disabling and deleting cookies
For more information on enabling, disabling and deleting cookies in your browser, see the instructions and/or your browser's Help function.
You can easily make changes to the cookie preferences you gave on your first visit to the website.
Removal of third-party tracking cookies
Some tracking cookies are placed by third parties who, amongst other things, display advertisements to you via our website You can delete these cookies centrally via the Your Online Choices website (see ‘More information on cookies’) so that they are not returned to a third-party website.
MORE INFORMATION ON COOKIES?
For more information about cookies, visit the following websites:
ICTRecht: Cookie Law background
Dutch Consumers’ Association: What are Cookies?
Dutch Consumers’ Association: What are cookies for?
Dutch Consumers’ Association: Delete cookies
Dutch Consumers' Association: Disabling cookies
Your Online Choices: A guide to online behavioural advertising
If you have any questions about this Privacy & Cookie Statement, please feel free to get in touch with us via the contact form.